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Restaurant Assistant Manager Position at A&W – Join Our Team in Miramichi, NB

About A&W and Miramichi

A&W is a beloved Canadian institution with a rich history dating back to 1923, known for our famous burgers, root beer, and commitment to quality food service. We’re excited to announce a Restaurant Assistant Manager position at our Miramichi, New Brunswick location. This is an excellent opportunity for individuals looking to build a career in the hospitality industry while experiencing the welcoming community of Miramichi.

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Miramichi is a beautiful city in northern New Brunswick, situated along the Miramichi River. It’s known for its friendly atmosphere, affordable cost of living, and strong sense of community. For newcomers to Canada, Miramichi offers a peaceful environment to establish roots while having access to essential amenities and services.

Position Overview

We are seeking a motivated and experienced Restaurant Assistant Manager to join our team at 102-Douglastown Blvd, Miramichi, NB. This is a permanent, full-time position offering competitive compensation of $19.00 per hour for 30-35 hours of work per week. The position is available immediately and represents an excellent opportunity for career growth within a well-established Canadian brand.

As an Assistant Manager at A&W, you will play a crucial role in ensuring the smooth operation of our restaurant. You’ll work alongside the Store Manager to maintain high standards of food quality, customer service, and operational efficiency. This position is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.

Key Responsibilities

Your responsibilities as Restaurant Assistant Manager will be diverse and impactful. You will be responsible for determining the types of services to be offered and implementing effective operational procedures to maximize efficiency and customer satisfaction. This includes developing strategies to improve service delivery while maintaining cost-effectiveness.

Ensuring health and safety regulations are strictly followed is a critical aspect of this role. You will oversee compliance with all food safety standards, workplace safety protocols, and local health department requirements. Your attention to detail and commitment to safety will help create a secure environment for both staff and customers.

Addressing customer complaints and concerns with professionalism and empathy is another key responsibility. You’ll serve as a point of contact for customer feedback, resolving issues promptly and ensuring that all customers have a positive experience at A&W. This role requires excellent communication skills and the ability to maintain composure during challenging situations.

Providing outstanding customer service is at the heart of everything we do at A&W. As Assistant Manager, you will lead by example, demonstrating exceptional service standards and coaching team members to deliver consistent, high-quality experiences to every customer who walks through our doors.

Planning, organizing, directing, controlling, and evaluating daily operations is a significant part of your role. You’ll coordinate daily activities, assign tasks to staff members, monitor performance, and make adjustments as needed to ensure smooth restaurant operations during all shifts.

You will be responsible for managing a team of 5-10 employees, providing guidance, training, and support to help them succeed. This includes scheduling staff, conducting performance evaluations, and fostering a positive team environment where everyone feels valued and motivated.

Requirements and Qualifications

While formal education requirements are not specified, we do value candidates with previous experience in the restaurant or hospitality industry. Experience in a supervisory or management role is highly preferred, as it demonstrates the ability to handle the responsibilities of this position effectively.

Strong leadership skills are essential for this role. You should be able to motivate team members, resolve conflicts constructively, and create a positive work environment. The ability to multitask, prioritize responsibilities, and make decisions under pressure is also crucial in our fast-paced restaurant setting.

Excellent communication skills, both verbal and written, are important for interacting with team members, customers, and management. You should be comfortable communicating clear instructions, providing constructive feedback, and representing A&W professionally in all interactions.

Compensation and Benefits

We offer a competitive hourly wage of $19.00 for this position, with guaranteed hours between 30-35 per week. This provides a stable income while allowing for a manageable work-life balance. Our compensation package is designed to reward hard work and dedication.

While specific benefits are not detailed in the posting, A&W typically offers a range of employee benefits including opportunities for advancement, training programs, and employee discounts. As a permanent employee, you may also be eligible for benefits such as extended health coverage, dental benefits, and retirement savings plans after meeting eligibility requirements.

Visa and Work Permit Information

A&W is committed to diversity and welcomes applications from all qualified candidates, including those who require visa or work permit authorization to work in Canada. Our Miramichi location is open to hiring international candidates and supports qualified individuals in making the transition to working and living in Canada.

If you are not a Canadian citizen or permanent resident, you must confirm your eligibility for a valid Canadian work permit before applying. While we are open to international candidates, it is essential that you understand and meet the requirements for legal employment in Canada. Our hiring team can provide guidance on this process.

Newcomers to Canada will find that our team is supportive and understanding of the unique challenges faced when relocating to a new country. We value the diverse perspectives and experiences that international team members bring to our workplace and are committed to providing a welcoming environment for all employees.

Life in Miramichi, New Brunswick

Miramichi offers a high quality of life with a lower cost of living compared to many Canadian cities. Housing is affordable, and the community is known for its safety and friendly atmosphere. For newcomers, this means you can establish yourself financially while enjoying a peaceful lifestyle.

The city provides access to essential services including healthcare facilities, educational institutions, and shopping centers. Outdoor enthusiasts will appreciate the natural beauty surrounding Miramichi, with opportunities for fishing, hiking, and other recreational activities along the river and in nearby forests.

Miramichi has a strong sense of community with various cultural events, festivals, and activities throughout the year. Newcomers will find it easy to integrate and build social connections through community organizations, places of worship, and recreational facilities.

How to Apply

To apply for this Restaurant Assistant Manager position at A&W in Miramichi, please prepare your application package including an updated resume and a cover letter highlighting your relevant experience and qualifications. Your application should demonstrate your understanding of the restaurant industry and your ability to fulfill the responsibilities outlined in this posting.

The hiring process typically involves an initial screening of applications, followed by one or more interviews with the management team. Successful candidates may be asked to participate in a practical assessment to demonstrate their skills and knowledge in a restaurant setting.

If you are selected for an interview, be prepared to discuss your experience with team management, customer service scenarios, and your approach to problem-solving in a fast-paced environment. We value candidates who can demonstrate both technical knowledge and people skills.

All qualified candidates are encouraged to apply, regardless of their background or immigration status. A&W is an equal opportunity employer committed to diversity and inclusion in the workplace. We look forward to reviewing your application and potentially welcoming you to our team in Miramichi.

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