Visa Note
This employer welcomes applications from international candidates and is open to hiring individuals with or without a valid Canadian work permit. However, all applicants must confirm their visa/work permit eligibility directly with the employer before applying. Immigration to Canada can be a complex process, and we encourage candidates to research the necessary requirements for working in British Columbia.
About Subway
Subway is one of the world’s largest fast-food restaurant chains, known for its fresh, made-to-order sandwiches and healthy meal options. With thousands of locations worldwide, Subway offers a supportive work environment and opportunities for career growth. As a Food Service Supervisor at our Surrey location, you’ll be part of a team dedicated to providing excellent customer service and maintaining the high standards that Subway customers expect.
Job Overview
We are seeking a motivated and experienced Food Service Supervisor to join our team at our Surrey, BC location. This is a permanent, full-time position offering competitive compensation and the opportunity to grow with a globally recognized brand. The ideal candidate will have experience in food service supervision, strong leadership skills, and a commitment to maintaining quality standards in a fast-paced environment.
Location and Work Environment
Our restaurant is located at 12355 Pattullo Pl, Surrey, BC V3V 8C3. The position requires on-site work, and the successful candidate will be expected to work various shifts including early morning, morning, day, evening, and weekends. This location offers convenient access for Surrey residents and those commuting from surrounding areas.
Compensation and Hours
This position offers a competitive hourly wage of $26.00 per hour. Employees will work between 35 to 40 hours per week, providing consistent income and benefits. The schedule includes a mix of shifts throughout the week, including weekends, ensuring adequate coverage for our customers while maintaining a reasonable work-life balance for our team members.
Employment Terms
This is a permanent, full-time employment position with Subway. We value our employees and offer stability and long-term career opportunities. The position begins as soon as possible, and we currently have two vacancies available. This is an excellent opportunity for individuals seeking a stable career in the food service industry with room for advancement.
Key Responsibilities
As a Food Service Supervisor, you will play a crucial role in the daily operations of our restaurant. Your responsibilities will include establishing methods to meet work schedules, ensuring that all tasks are completed efficiently and on time. You will supervise and coordinate activities of staff who prepare and portion food, maintaining smooth workflow and productivity.
Quality Control and Customer Service
You will be responsible for ensuring that food and service meet Subway’s quality control standards. This includes monitoring food preparation techniques, presentation, and overall customer experience. Your attention to detail will help maintain Subway’s reputation for freshness and quality while ensuring customer satisfaction at every interaction.
Financial Management
The Food Service Supervisor position requires preparing budget and cost estimates for various operational needs. You will be expected to monitor expenses, identify cost-saving opportunities, and ensure that financial resources are used efficiently. This aspect of the role provides valuable experience in financial management within the food service industry.
Record Keeping and Reporting
Maintaining accurate records of stock, repairs, sales, and wastage is essential in this role. You will prepare and submit regular reports to management, providing insights into restaurant operations. This documentation helps identify trends, address issues proactively, and support decision-making processes.
Inventory Management
You will oversee inventory management, ensuring that all ingredients and supplies are adequately stocked. This includes ordering supplies, receiving deliveries, and managing inventory levels. Effective inventory management prevents stockouts, reduces waste, and ensures that our kitchen can operate smoothly during peak hours.
Kitchen Coordination
Preparing food order summaries for the chef is an important responsibility. This involves communicating customer orders clearly and efficiently, ensuring that the kitchen team can prepare meals promptly. You’ll coordinate between the front counter and kitchen to maintain a smooth flow of operations.
Culinary Knowledge
A strong understanding of Subway’s culinary genres and menu items is essential. As Food Service Supervisor, you must have knowledge of the establishment’s culinary offerings to assist staff, resolve customer inquiries, and maintain quality standards across all menu items.
Assembly and Delivery Oversight
You will supervise and check the assembly of food trays and the delivery of food trolleys. These tasks require attention to detail and adherence to food safety standards. Your oversight ensures that all orders are prepared correctly and delivered to customers in a timely manner.
Scheduling and Staff Management
Establishing work schedules and managing staff assignments is a key responsibility. You’ll create schedules that ensure adequate coverage while considering employee availability and preferences. Effective scheduling optimizes labor costs and maintains a balanced workload for the team.
Qualifications and Requirements
While specific education and experience requirements are not listed, we are seeking candidates with demonstrated experience in food service or restaurant management. Strong leadership, communication, and organizational skills are essential. The ideal candidate should be able to work efficiently in a fast-paced environment while maintaining high standards of quality and customer service.
Language Requirements
Although specific language requirements are not specified, strong English language skills are necessary for effective communication with staff, customers, and management. Additional language skills may be beneficial given Surrey’s diverse population and customer base.
Work Environment
The work environment is fast-paced, requiring the ability to multitask and remain calm under pressure. You’ll work as part of a team, collaborating with kitchen staff, cashiers, and management to ensure smooth operations. The physical demands include standing for extended periods and occasional lifting of supplies.
Training and Development
Subway provides comprehensive training to all new supervisors, ensuring you understand our processes, standards, and expectations. We believe in continuous learning and offer opportunities for professional development within the organization. As you gain experience, you may advance to higher management positions within Subway.
How to Apply
Who can apply for this job?
The employer accepts applications from:
• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit
Application Process
To apply for this position, please submit your application to the employer directly. Be prepared to provide your resume, references, and information about your work eligibility in Canada. Since this is a position with specific responsibilities, highlight any relevant experience you have in food service supervision, team management, or restaurant operations.
Interview Process
The interview process may include multiple stages, potentially involving a phone screening, in-person interview, and practical assessment. Be prepared to discuss your experience, approach to supervision, and how you handle various situations that may arise in a food service environment.
Follow-up After Application
After submitting your application, it’s appropriate to follow up after a week or two if you haven’t received a response. Express your continued interest in the position and inquire about the status of your application. This demonstrates initiative and enthusiasm for the opportunity.
Opportunities for Immigrants
Subway values diversity and welcomes applications from immigrants to Canada. This position offers an excellent opportunity for newcomers to gain valuable Canadian work experience in a well-established international brand. The skills and experience gained in this role can be transferable to other positions within the food service industry or beyond.
Settlement Support
While the employer may not provide direct settlement support, Surrey offers numerous resources for newcomers, including language classes, employment services, and community integration programs. As a growing city with a diverse population, Surrey provides a welcoming environment for immigrants from around the world.
Career Growth
Starting as a Food Service Supervisor can be the beginning of a rewarding career with Subway. The company offers opportunities for advancement to higher management positions, both within this location and at other Subway franchises across Canada and internationally. Many successful restaurant managers began their careers in supervisory roles.
About Surrey, BC
Surrey is a diverse and rapidly growing city in British Columbia, offering an excellent quality of life. With a population representing many cultures and languages, Surrey provides a welcoming community for newcomers. The city offers affordable housing compared to Vancouver, excellent schools, parks, and growing job opportunities across various sectors.
Transportation and Accessibility
The location at 12355 Pattullo Pl is accessible by public transportation and major roadways, making it convenient for commuters. Surrey continues to develop its transportation infrastructure, with ongoing improvements to bus services and future plans for light rail connections to Vancouver and other areas.
Community and Lifestyle
Surrey offers a balance of urban amenities and natural beauty, with numerous parks, recreational facilities, and cultural attractions. The city hosts various community events throughout the year, celebrating its diversity and providing opportunities for social integration and networking.
Conclusion
This Food Service Supervisor position at Subway in Surrey, BC offers an excellent opportunity for individuals seeking stable employment in the food service industry. With competitive compensation, potential for career advancement, and a welcoming employer open to international candidates, this role is ideal for immigrants looking to establish themselves professionally in Canada. The combination of a supportive work environment and Surrey’s diverse community makes this an attractive opportunity for those relocating to British Columbia.