Introduction to KFC
KFC, the world-famous fried chicken restaurant chain, is looking for a dedicated Food Service Supervisor to join our team in Calgary, Alberta. As an industry leader in quick-service restaurants, we pride ourselves on delivering delicious food and excellent customer service to our communities. If you’re passionate about food service and enjoy leading teams, this could be the perfect opportunity for you.
About the Food Service Supervisor Role
As a Food Service Supervisor at KFC, you will play a crucial role in ensuring our restaurant operates smoothly and efficiently. This position is ideal for someone with leadership experience who thrives in a fast-paced environment. You will be responsible for supervising staff, maintaining quality standards, and ensuring our customers have the best possible experience at our Calgary location.
Key Responsibilities
The Food Service Supervisor position involves a variety of important duties that keep our restaurant running at peak performance. You will establish methods to meet work schedules and ensure all operations run efficiently. A primary responsibility is supervising and coordinating activities of staff who prepare and portion food, maintaining our high standards for quality and presentation.
Staff Training and Development
In this role, you will have the opportunity to train staff in job duties, sanitation procedures, and safety protocols. This is an excellent position for those who enjoy mentoring and helping others develop their skills. You’ll ensure that all team members understand and follow proper food handling techniques and customer service standards.
Inventory Management
Another critical aspect of this position involves estimating ingredient and supplies required for meal preparation. You’ll need to maintain accurate records of stock levels, repairs, sales, and wastage. This inventory management helps us control costs and ensures we always have the necessary ingredients to meet customer demand.
Quality Control Assurance
Maintaining the quality of our food and service is paramount at KFC. As a supervisor, you will ensure that all food and service meet our rigorous quality control standards. This involves regular inspections, taste testing, and making adjustments as needed to maintain the KFC experience our customers expect.
Customer Relations
Addressing customers’ complaints or concerns is an important part of this role. You’ll serve as a point of contact for customer issues, working to resolve them promptly and professionally. This position requires excellent communication skills and a customer-first approach to ensure positive experiences for all visitors.
Administrative Duties
The Food Service Supervisor position also includes preparing and submitting various reports related to restaurant operations. These reports help management track performance, identify trends, and make informed decisions about business strategy. You’ll maintain accurate records and documentation as required by company policy and regulatory standards.
Work Schedule and Location
This is a full-time permanent position located at 100 Anderson Road SE suite Unit F13, Calgary, AB T2J 3V1. The work location is on-site, and you can expect a flexible schedule that may include early morning, morning, day, evening, night, and weekend shifts. Overtime opportunities are also available, providing additional earning potential.
Compensation Details
We offer a competitive hourly wage of $19.50 for this position, with an average of 32 hours per week. This compensation reflects the important responsibilities and leadership role of the Food Service Supervisor position within our restaurant operations.
Visa and Work Permit Information
KFC welcomes applications from various backgrounds and immigration statuses. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. However, applicants must confirm visa/work permit eligibility directly with the employer during the application process.
Immigrant Support in Calgary
Calgary is a welcoming city with a diverse population and numerous resources for newcomers. As one of Canada’s most immigrant-friendly cities, Calgary offers excellent settlement services, language training programs, and community support networks to help newcomers integrate successfully into Canadian society and the workforce.
Career Growth Opportunities
Joining KFC as a Food Service Supervisor can be the first step in a rewarding career with our company. We value internal promotion and provide numerous opportunities for advancement. Many of our restaurant managers and district supervisors began their careers in supervisory positions, allowing for steady growth and development within the organization.
Training and Development
KFC is committed to providing comprehensive training for all our supervisors. You’ll receive specialized training in leadership, customer service, food safety, and restaurant operations. Our training programs are designed to equip you with the skills and knowledge needed to succeed in this role and advance your career within the company.
Required Skills and Qualifications
While specific education requirements are not listed, successful candidates typically have previous experience in food service or retail management. The ideal candidate demonstrates strong leadership abilities, effective communication skills, and the ability to work efficiently in a fast-paced environment. Basic knowledge of food safety principles is essential.
Work Environment
Our Calgary restaurant offers a dynamic and energetic work environment where teamwork is valued. As a supervisor, you’ll work alongside dedicated team members who share your passion for customer service and food quality. The fast-paced nature of the restaurant industry keeps things interesting and provides opportunities for continuous learning.
Team Structure
In this role, you will be responsible for establishing work schedules for a team of 3-4 staff members. This small team size allows for close supervision and personalized coaching, creating an ideal environment for developing leadership skills and building strong working relationships.
Customer Service Excellence
KFC is known for its exceptional customer service, and as a supervisor, you’ll play a key role in maintaining this standard. You’ll model excellent customer service behavior and coach team members to provide consistent, high-quality experiences that keep customers returning to our Calgary location.
Why Join KFC in Calgary?
Calgary is a vibrant city with a thriving economy and diverse cultural scene. As Alberta’s largest city, it offers excellent quality of life, beautiful natural surroundings, and numerous recreational opportunities. Working with KFC in Calgary means joining a respected brand with a global presence while contributing to your local community.
How to Apply
To apply for this Food Service Supervisor position, please contact the employer directly through the Job Bank application system (reference #3477866). When applying, be sure to highlight your leadership experience, customer service skills, and any relevant food service or supervisory background. Given this employer’s openness to hiring international candidates, be prepared to discuss your work authorization status during the application process.
Next Steps
Successful candidates will be invited for an interview where they can learn more about the position and our Calgary restaurant. We look forward to welcoming a new Food Service Supervisor to our team who shares our commitment to quality food, excellent service, and creating a positive work environment for all team members. This position starts as soon as possible, and we currently have two vacancies available.