About A&W
A&W is a beloved Canadian fast-food chain known for its quality burgers, root beer, and family-friendly dining experience. With over 60 years of history in Canada, A&W has built a reputation for excellent customer service and high-quality food. As a food service supervisor at A&W, you’ll have the opportunity to be part of this iconic Canadian brand while growing your career in the food service industry.
Position Overview
We are seeking a motivated and experienced Food Service Supervisor to join our team at the A&W location in Miramichi, New Brunswick. This is a permanent, full-time position offering competitive compensation at $17.00 per hour for 30-35 hours per week. The ideal candidate will have experience in food service, strong leadership skills, and a passion for delivering exceptional customer experiences.
Job Location and Lifestyle
Our restaurant is conveniently located at 102-Douglastown Blvd in Miramichi, New Brunswick (NB E1V 7V3). Miramichi is a beautiful city in northern New Brunswick, offering a high quality of life with affordable housing, excellent schools, and a welcoming community. The city is situated along the Miramichi River, providing opportunities for outdoor activities like fishing, hiking, and boating. For newcomers to Canada, Miramichi offers a peaceful environment with lower living costs compared to major urban centers.
Key Responsibilities
As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibilities include establishing methods to meet work schedules and supervising the activities of staff who prepare and portion food. You will need to estimate ingredient and supplies required for meal preparation, ensuring we maintain optimal inventory levels while minimizing waste.
Quality Control Excellence
Maintaining high standards of food quality and service excellence is essential in this role. You will be responsible for ensuring that all food and service meet our quality control standards. This includes monitoring food preparation techniques, checking portion sizes, and verifying that all health and safety regulations are followed. Your attention to detail will directly impact customer satisfaction and the reputation of our A&W location.
Customer Service Leadership
Providing exceptional customer service is at the heart of what we do at A&W. As a supervisor, you will need to address customers’ complaints or concerns professionally and efficiently. You’ll serve as a role model for our staff, demonstrating excellent communication skills and a customer-first approach in all interactions.
Administrative Duties
This role involves important administrative responsibilities including maintaining accurate records of stock levels, equipment repairs, sales data, and wastage. You will also be responsible for preparing and submitting various reports to management, helping us track performance and identify areas for improvement in our operations.
Schedule Management
One of your key responsibilities will be establishing work schedules for our team of 3-4 food service staff. You’ll need to create balanced schedules that ensure adequate coverage during all operating hours while respecting employee availability and labor regulations. Effective scheduling helps maintain productivity and employee satisfaction.
Qualifications and Experience
While specific education requirements are not specified, previous experience in food service or a related field is highly valued. We are looking for candidates with strong leadership abilities, organizational skills, and the ability to work in a fast-paced environment. Experience with inventory management, quality control, and staff supervision would be significant assets for this position.
Language Requirements
Effective communication is essential in this role. While specific language requirements are not listed, proficiency in English is necessary to interact with staff, customers, and management. Additional language skills could be beneficial in our diverse community and may help you connect with a wider range of customers.
Work Environment
You will work in a dynamic, fast-paced restaurant environment where teamwork and communication are key. The role requires standing for extended periods, working with others in confined spaces, and handling various tasks simultaneously. Our team culture emphasizes mutual respect, safety, and a commitment to excellence in everything we do.
Compensation and Benefits
We offer a competitive hourly wage of $17.00 for 30-35 hours of work per week. While specific benefits are not detailed in this posting, A&W typically offers opportunities for advancement, comprehensive training, and a supportive work environment. As a permanent full-time employee, you may also be eligible for benefits packages that vary by location and length of service.
Career Growth Opportunities
A&W values internal promotion and career development. Starting as a Food Service Supervisor can open doors to higher management positions within the company. Many of our current managers began their careers in entry-level positions and worked their way up through dedication and demonstrated leadership abilities.
Immigrant Support
We welcome applications from newcomers to Canada and understand the unique challenges faced by immigrants. Our team is committed to providing a supportive environment where diverse cultural backgrounds are valued. We offer training and support to help you adapt to Canadian workplace standards and develop the specific skills needed for success in our restaurant.
Work Permit Information
This employer is open to hiring international candidates. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, it is essential to confirm your visa/work permit eligibility directly with the employer before applying. If you require a work permit, please ensure you have the necessary documentation or are in the process of obtaining it.
Community Integration
Miramichi offers a welcoming environment for newcomers to Canada. The community has various resources and organizations that support immigrant integration, including language classes, cultural events, and employment services. As an employee of A&W, you’ll have the opportunity to connect with both colleagues and customers, helping you build your network and feel at home in your new community.
How to Apply
If you are interested in this Food Service Supervisor position at A&W in Miramichi, New Brunswick, we encourage you to apply directly through the Job Bank using reference number #3490949. Alternatively, you may visit our restaurant location at 102-Douglastown Blvd, Miramichi, NB E1V 7V3 to inquire about application procedures in person.
Application Requirements
When applying, please be prepared to provide your contact information, employment history, and any relevant experience that demonstrates your suitability for this supervisory role. If you are an international applicant, please include information regarding your work permit status or immigration status in Canada. The employer is open to candidates with various backgrounds, so highlight your unique strengths and experiences.
Who Can Apply
The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Additionally, other candidates, with or without a valid Canadian work permit, are encouraged to apply. This includes international students, temporary foreign workers, and individuals on visitor visas who may be eligible to work in Canada. Please note that you may need to obtain the appropriate work authorization before commencing employment.
Next Steps
Once your application is received, the hiring manager will review your qualifications and contact you if you are selected for an interview. The interview process may include both in-person and virtual components, depending on your location and circumstances. If successful, you will receive an offer of employment outlining the terms and conditions of your position as Food Service Supervisor at A&W.
Contact Information
For additional information about this position or to submit your application, please contact the A&W restaurant directly at 102-Douglastown Blvd, Miramichi, NB E1V 7V3. You may also reach out through the Job Bank platform where this posting is listed under reference number #3490949. Our hiring team is ready to answer any questions you may have about this exciting opportunity.