Job Overview
Pacific Towing and Recovery is currently seeking a highly skilled and experienced Motor Vehicle Repair Shop Manager to join our team in Mississauga, Ontario. This is a permanent, full-time position offering competitive compensation of $43.50 to $45.00 per hour (to be negotiated) for 30 to 40 hours per week. Our company has been serving the Mississauga community with quality towing and recovery services for many years, and we’re looking for a dedicated manager to oversee our vehicle repair operations. As a shop manager, you’ll play a crucial role in ensuring the smooth operation of our repair facility while maintaining high standards of quality and customer service.
Company Information
Pacific Towing and Recovery is a well-established service provider located at 1385 Shawson Dr, Mississauga, ON L4W 1C4. Our company specializes in towing, recovery, and vehicle repair services, serving both individual customers and commercial clients throughout the Greater Toronto Area. We pride ourselves on our commitment to safety, efficiency, and customer satisfaction. Our team consists of skilled technicians, administrative staff, and management professionals who work together to provide exceptional service to our clients. We value professionalism, integrity, and a strong work ethic in all our employees.
Responsibilities
As the Motor Vehicle Repair Shop Manager, you will be responsible for directing and controlling daily operations to ensure efficient workflow and high-quality service delivery. Your duties will include evaluating daily operations, planning and organizing daily activities, and managing staff while assigning appropriate duties. You’ll need to study market research and trends to determine consumer demand and potential sales volumes, as well as analyze the effect of competitors’ operations on our sales performance.
Daily Management
Your daily responsibilities will include determining the merchandise and services to be offered, implementing effective price and credit policies, and locating, selecting, and procuring merchandise for resale. You’ll develop and implement marketing strategies to promote our services and attract new customers while maintaining relationships with existing clients. Additionally, you’ll plan budgets and monitor revenues and expenses to ensure the financial health of the repair shop.
Staff Management
Staff management will be a significant part of your role, including determining staffing requirements based on business needs and seasonal fluctuations. You’ll recruit, hire, and supervise staff members, providing guidance, training, and support to ensure a productive work environment. You’ll also oversee payroll administration, ensuring accurate and timely compensation for all employees. As a manager, you’ll be responsible for resolving issues that may arise, including customer requests, complaints, and supply shortages, while maintaining positive relationships with all stakeholders.
Qualifications and Requirements
While specific education and experience requirements are not explicitly stated, candidates with a background in automotive technology or business management, along with proven experience in supervisory roles within the automotive industry, will be given preference. Strong leadership skills, excellent communication abilities, and a comprehensive understanding of automotive repair processes are essential for success in this position. Knowledge of towing and recovery operations would be considered an asset.
Technical Knowledge
Candidates should possess a solid understanding of vehicle repair systems, diagnostic procedures, and industry best practices. Familiarity with automotive repair software and inventory management systems would be beneficial. The ideal candidate will have experience with budgeting, financial management, and marketing strategies specific to the automotive service industry.
Soft Skills
Beyond technical knowledge, strong interpersonal skills, problem-solving abilities, and customer service orientation are crucial. The successful candidate must be able to manage multiple tasks simultaneously, work under pressure during peak periods, and make sound decisions with limited information. Excellent organizational skills and attention to detail will be essential for managing the various aspects of the repair shop operation effectively.
Compensation and Benefits
This position offers a competitive hourly wage ranging from $43.50 to $45.00, with the final rate subject to negotiation based on qualifications and experience. The position is permanent and full-time, with the opportunity for overtime compensation as required. While specific benefits packages are not detailed in this posting, Pacific Towing and Recovery is committed to providing fair compensation and supporting the professional growth of its employees.
Work Schedule and Location
The Motor Vehicle Repair Shop Manager position is based at our facility located at 1385 Shawson Dr, Mississauga, ON L4W 1C4. The work is on-site, requiring physical presence at the location during business hours. The standard work week consists of 30 to 40 hours, with shifts that may include early morning, morning, day, evening, night, and weekend hours. The position requires overtime as needed, and there may be on-call responsibilities depending on operational needs. The position is scheduled to start as soon as possible, and we have one vacancy available.
Shift Flexibility
Due to the nature of our business, flexibility in scheduling is essential. The successful candidate must be able to adapt to changing operational demands and work various shifts as required. This may include working weekends, holidays, and evenings to ensure continuous service availability for our customers. The ability to respond to emergency situations and address urgent repair needs promptly is a critical aspect of this role.
Visa Information
Pacific Towing and Recovery welcomes applications from all qualified candidates, including immigrants and international candidates. This employer accepts applications from Canadian citizens, permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, applicants must confirm their visa/work permit eligibility directly with the employer. We understand that relocating to a new country involves navigating immigration processes, and we encourage all interested candidates to discuss their specific circumstances during the application process.
Immigrant Support
While we cannot provide immigration assistance directly, our company is committed to creating an inclusive workplace that supports employees from diverse backgrounds. We recognize the unique challenges that immigrants may face when establishing themselves in a new country and value the diverse perspectives and experiences that international candidates bring to our team. All qualified applicants are encouraged to apply, regardless of their immigration status, as long as they have the legal right to work in Canada.
How to Apply
Application Process
To apply for the Motor Vehicle Repair Shop Manager position at Pacific Towing and Recovery, interested candidates should submit their application through the appropriate channels specified by the employer. The application should include a detailed resume highlighting relevant experience and qualifications, along with a cover letter explaining their interest in the position and how their background aligns with the requirements. Candidates may be required to undergo an interview process to assess their suitability for the role.
Who Can Apply
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. All applicants must have the legal right to work in Canada. Candidates are encouraged to clearly indicate their immigration status and work permit details in their application to facilitate the hiring process.
Application Deadline
Applications for this position are being accepted until the position is filled. Given that the position starts as soon as possible, interested candidates are encouraged to apply promptly to be considered for immediate employment opportunities. The hiring process may include multiple stages, including initial screening, interviews, and reference checks, so early application is advised.
Contact Information
For inquiries about the position or the application process, candidates may contact Pacific Towing and Recovery using the information provided in the original job posting. When making inquiries, candidates should reference the position title and Job Bank number #3490968 to ensure proper routing of their questions. All communication should be professional and include complete contact information for follow-up purposes.