Visa Note
A&W is open to hiring international candidates for this position. The employer accepts applications from Canadian citizens, permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, applicants must confirm visa/work permit eligibility directly with the employer before applying.
About the Position
A&W is seeking a dedicated Food Service Supervisor to join our team in Aylmer, Ontario. This is a permanent, full-time position offering $19.00 per hour for 35 hours of work per week. As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant, managing staff, and maintaining high standards of food quality and customer service.
Location and Work Environment
This position is located at 657 John Street N, Aylmer, ON N5H 2B6. The work is on-site, requiring your physical presence at the restaurant during scheduled hours. Aylmer is a welcoming community in Ontario that offers a great quality of life for those relocating to Canada.
Work Schedule
The Food Service Supervisor position requires availability across various shifts including early morning, morning, day, evening, night, and weekend hours. This flexible scheduling ensures proper coverage during all operating hours and provides opportunities for advancement within the company.
Key Responsibilities
As a Food Service Supervisor at A&W, your primary responsibilities will include establishing methods to meet work schedules and supervising the coordination of activities for staff who prepare and portion food. You will be responsible for training staff in job duties, sanitation procedures, and safety protocols to ensure compliance with health regulations.
Staff Management
You will oversee a team of 11-15 employees, including general cooks, food service counter attendants, and food preparers. Your leadership skills will be essential in creating a positive work environment, resolving conflicts, and ensuring that all team members are working efficiently and harmoniously.
Food Quality Control
Maintaining high standards of food quality and service is a critical aspect of this role. You will ensure that all food and service offerings meet A&W’s quality control standards, from preparation to presentation. This includes regular inspections of food preparation areas and conducting quality checks on finished products.
Inventory Management
Estimating ingredient and supply requirements for meal preparation is another key responsibility. You will need to accurately forecast needs, place orders with suppliers, and manage inventory levels to prevent shortages or wastage. Maintaining detailed records of stock, repairs, sales, and wastage is essential for operational efficiency.
Customer Relations
Addressing customer complaints or concerns in a professional and timely manner will be part of your daily duties. You’ll serve as a point of contact for customers when issues arise, working to resolve problems to their satisfaction while maintaining A&W’s reputation for excellent service.
Administrative Tasks
Preparing and submitting reports on various aspects of restaurant operations will be required. These reports may include sales data, inventory reports, staff performance evaluations, and customer feedback analysis. Administrative accuracy is crucial for informed decision-making by management.
Hiring Responsibilities
As a supervisor, you will be involved in the hiring process for food service staff. This includes posting job advertisements, reviewing applications, conducting interviews, and making recommendations for employment. Building a strong team begins with effective hiring practices.
Training and Development
You will be responsible for training new staff members in their job duties, as well as ongoing training for existing employees. This includes teaching proper food handling techniques, sanitation procedures, safety protocols, and excellent customer service practices. Continuous training ensures that all team members meet A&W’s standards.
Work Schedule Establishment
Creating effective work schedules is another important aspect of this position. You will need to establish methods to meet work schedules that ensure adequate coverage during all operating hours while considering employee availability, labor regulations, and budget constraints.
Qualifications and Experience
While specific education and experience requirements are not detailed in the job posting, candidates with prior experience in food service supervision or restaurant management will have a competitive advantage. Strong leadership skills, organizational abilities, and knowledge of food safety regulations are essential for success in this role.
Benefits and Compensation
This position offers a competitive hourly wage of $19.00 for 35 hours of work per week. While specific benefits are not detailed in the posting, A&W typically offers comprehensive benefits packages to eligible employees, including health insurance, dental coverage, and other perks.
Opportunities for Growth
A&W is committed to the professional development of its employees. This supervisory position can serve as a stepping stone for career advancement within the company. With dedication and strong performance, opportunities for higher management positions may become available.
How to Apply
To apply for the Food Service Supervisor position at A&W in Aylmer, ON, please follow the application instructions provided by the employer. Ensure that you highlight your relevant experience in food service supervision, your leadership abilities, and your availability to work various shifts including early morning, morning, day, evening, night, and weekend hours.
Immigrant Support
A&W welcomes applications from immigrants and newcomers to Canada. The company understands the unique challenges faced by those relocating and is committed to providing a supportive work environment. If you are an international candidate, be prepared to discuss your work permit status and eligibility to work in Canada during the application process.
Community Integration
Working in Aylmer offers an excellent opportunity to integrate into a welcoming Canadian community. The restaurant environment provides daily interaction with local residents and team members, facilitating cultural exchange and community connection. This can be particularly valuable for those new to Canada seeking to build social and professional networks.
Start Date
This position is available to start as soon as possible, making it an ideal opportunity for those ready to begin their employment journey in Canada. The employer is looking to fill two vacancies, so qualified candidates are encouraged to apply promptly.
Equal Opportunity Employer
A&W is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified candidates are encouraged to apply, regardless of their background, ethnicity, or immigration status. The company values diverse perspectives and experiences that enrich the workplace environment.